Privacy Policy

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Pioneer Airport Car Storage respects your privacy and is committed to protecting it. This page describes Pioneer Airport Car Storage’s Consumer Data Privacy Policy, that is, how we protect your privacy and treat your data when you submit personal information to us. If you have any questions or require more information regarding payment options, policies, services or other, please contact us.

Pioneer Airport Car Storage online booking form consists of a number of fields that you are asked to fill in. Some of them are compulsory, others optional. The required fields are:

Personal Details

  • Email address
  • Name
  • I.D. – Drivers License / Passport
  • Contact Telephone numbers
  • Address

Vehicle Details

  • Registration Number
  • Make
  • Model
  • Colour

Booking Details

  • Drop off and Pick up times
  • Location of vehicle
  • Whether you have a spare key

During the booking process, all the above form fields are marked with a red asterisk (*) and are required to proceed with the car storage service. Personal, Vehicle and Booking information is required for operational and accounting purposes only. Your information will not be passed on or shown to third parties not involved in the transaction. Email addresses are used as an identifier and a source of contact for Pioneer Airport Car Storage, and will not be used or contribute to spam or sending you any unsolicited information.

If you want to pay with a credit card, you have to give the following information:

  • Full name of the cardholder
  • Credit card number
  • Expiry date of credit card
  • Credit card verification number

The credit card information is sent directly to our payment provider Westpac who processes your payment. Payment transactions have a high level of security as described in the Security Capabilities and Policies section below.

Security Capabilities And Policies

Personal details of customers such as names, email addresses and credit card information will be transmitted and stored with our payment gateway provider (Westpac Payway) over a secure SSL-encrypted connection. Payments are not processed on the Pioneer Airport Car Storage servers at any stage of the transaction. Credit Card details will only be stored with the payment and gateway provider: they will not be stored on Pioneers Airport Car Storage servers.  Airport Car Storage employees do not have access to credit card details supplied electronically unless pre-arranged with Pioneer Airport Car Storage.